The June 2008 issue of ‘The Director’ Magazine of the IoD, included a well researched feature on the subject of CSR. It was to me, an informative, yet bewildering overview of the subject. Informative because it is a comprehensive and well researched feature, bewildering because in many cases, the businesses that practice this ‘corporate social […]
Life has become a compromise – in tea, it is a compromise (for most brand owners) between profit and quality, with quality losing out unfortunately. Ultimately though the power to tip that balance back in favour of quality lies with the customer. The more customers know about tea, the better for integrity in tea. Of […]
Passion. The word conjures up a myriad of images but the relevance of passion that ranks as most significant in our world in 2008, has to be that of ‘dedication’. The concepts of ‘specialization’, ‘a job for life’ and ‘devotion’ to a mission’ are mostly obsolete today, replaced by gross commercialism in every aspect of […]
Sunday’s news was full of the ‘Primark Scandal’ which has attracted a swift and ferocious response from Primark. Naturally the company feigns ignorance of exploitative labour practices amongst its suppliers and comforts itself with reference to its Code of Practice. Inevitably the denial has transferred the blame to its suppliers. But supplier standards in this […]
Having just seen Steve Knapp’s reply to my father’s interview with the New Zealand Herald, this comes as a belated but important response. Mr. Knapp trivialises my father’s argument by overlooking two very important elements 1. Fairtrade has made a significant contribution to the issue of trade justice by bringing awareness of the problem. However […]
In my post on Fairtrade – the brand – there was a response to the Organisation’s criticism of Dilmah. You can find it here. In this case, and countless others previously, we as producer are being critcised by Fairtrade for not being, Fairtrade. Their reference is to their system of certification of course and not to […]
Founder Merrill J. Fernando and his sons Dilhan and Malik ensure every pack of Dilmah reaches you fresh and full of flavor. As Merrill says, "my family cares for your tea, from the tea nursery right to your teacup."