Funny how things seem to work in endless loops in business. Something becomes popular, it becomes a success, and that success attracts big business which buys up all the little guys who made the thing popular. As the bean counters take charge, things invariably go stale when they dismantle all that made the thing a […]
Fears of global recession have corporate planners scurrying to improve their financial prospects, mainly by cutting costs. The snappily titled programmes that are the outcome of these are obviously intended for the consumption of Wall Street, but are they fair on consumers and the worker?
Decades ago it was smoke and mirrors that were used to create illusions. Today’s illusionists are a little more sophisticated – they use brands, certificates, and a lot of money – they have after all, much more to gain than J. N. Maskelyne or Harry Houdini. The illusion I talk of is a strange one; […]
The June 2008 issue of ‘The Director’ Magazine of the IoD, included a well researched feature on the subject of CSR. It was to me, an informative, yet bewildering overview of the subject. Informative because it is a comprehensive and well researched feature, bewildering because in many cases, the businesses that practice this ‘corporate social […]
Life has become a compromise – in tea, it is a compromise (for most brand owners) between profit and quality, with quality losing out unfortunately. Ultimately though the power to tip that balance back in favour of quality lies with the customer. The more customers know about tea, the better for integrity in tea. Of […]
The environment and climate change, together with poverty and the related malnutrition, are without a doubt the most urgent and substantial challenges that our 21st Century civilization must face. Yet we have failed so far in crystallizing a consensus and a co-ordinated approach to these issues. Until we do so, and when that happens it will probably […]
Founder Merrill J. Fernando and his sons Dilhan and Malik ensure every pack of Dilmah reaches you fresh and full of flavor. As Merrill says, "my family cares for your tea, from the tea nursery right to your teacup."